FAQs

Are your products really that good?

We think so! And so do hundreds of loyal beardsmen who have purchased from us over the years. 

Check out our product reviews and decide for yourself!

Do you have a physical store?

We sure do! Our studio is where all the magic happens.  You're welcome to pop in and buy in store.  

You can find us at Unit 5, 21 Ihakara Street, Paraparaumu.  Someone is generally there most weekdays between 9.30-2.30 - but if you're planning a visit you might want to flick us an email (info@bearded.co.nz) or text (027 240 1402) just to make sure.

How do I start my bearded journey?

We have a lot of helpful tips, tricks and advice in our Grooming Blog, so that is your best place to start.  

If you still have questions, email us info@bearded.co.nz - we're here to help!

What are your shipping costs?

See here for information around shipping.

What are product subscriptions?

We've made it easy to repurchase your most loved products - simply select your delivery frequency and we'll do the rest!

You can update, modify and cancel your subscription at any time through your customer account login. Read more here.

Do you accept returns?

We don't accept returns based on change of mind. However, if your product arrives damaged we will certainly sort you out. See here for more information.

Still have questions?

Email us at info@bearded.co.nz - we're here to help!