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    I want to start my bearded journey, but need some help

    We suggest checking out our blog on starting your bearded journey.  If you still need some advice then flick us an email at info@bearded.co.nz, we are more than happy to help.

    Where do you ship to?

    NZ-wide!

    What are your shipping costs?

    While we would love to offer free shipping, to keep product costs down we offer flat rate shipping of $5.50 throughout NZ. 

    How long until I receive my awesome BEARDED products?

    While we try to dispatch all orders the following day, this is not always possible. To ensure we meet your expectations, please allow up to 5 working days for your order to arrive. We use Post Haste couriers as our shipping provider.

    Do I need a Paypal account to buy from BEARDED?

    No, not at all!  Paypal is a safe and secure online payment company, giving you the option at checkout of EITHER setting up a Paypal account (or using an existing one) to pay OR paying with your credit card.  There is no obligation to set up a Paypal account at all. 

    What if the product I wanted to buy is sold out?

    Please get in touch with us and we will be sure to contact you as soon as the product is back in stock.

    Can I return a product if I've changed my mind?

    Unfortunately, due to the nature of our products, we do not allow returns due to change of mind.  So please choose carefully.

    Didn't answer your question above?

    Email us at info@bearded.co.nz and we will respond as soon as we can.